PURCHASE POLICIES AND CONTRACT
Cordial greetings from LOVEOFARTBYNK LL,
We wish to bring the services provided for your surprise, decoration or social event on good terms.
Please read the following Terms and Conditions for the efficient performance of our services
- Our arrangements or Bouquets must be ordered at least 3 days in advance. If you want next day please confirm availability. Call (305) 713 4603.
- The client must provide all corresponding information for the elaboration of the decoration or Bouquet: Colors, Design, and for Personalized Balloons: age, name, the cause of the celebration (birthday, love, baptism, communion, happy day etc.)
- We do not have a fixed delivery time. You only have to choose if you want morning from 9.00am to 12.00 or Afternoon / evening from 1.00pm to 9.00pm. We cannot indicate an exact delivery time, but it will be at the corresponding time that you have chosen. (If you wish to give us relevant information regarding the delivery, please notify us to reach an agreement) For example, you are at your office or work until 7:00 pm. If the schedule is available, delivery will be made.
- Helium latex balloons last between 24 and 48 hours, microfoil balloons with helium gas last 7 to 15 days, depending on weather conditions or usage.
- When the balloons are placed in direct sunlight, the latex or metallic material heats and the balloon bursts.
- Do not leave the bouquet or decoration in the car as the heat causes them to deflate or burst.
- Helium gas is not flammable. When helium-filled balloons are placed in front of air conditioning, the gas particles compress and the balloons deflate. This is a natural process. Avoid placing in front of or under the air conditioners .
- For shipments you must indicate the exact address with postal code, house or apartment number, name of the urbanization. If possible attach the location with all the data mentioned above. If a wrong address is given, there will be an additional charge for delivery.
- If you choose you can collect the Bouquet or decoration from our store, taking into consideration that our products are large, voluminous and delicate. They must have a suitable and unoccupied vehicle to move them. We are not responsible for the handling and final result in which your Bouquet or decoration may arrive.
- If you move the decoration from one place to another, it is your responsibility.
- When balloons are spiked, deflated or burst they must be discarded. Keep discarded balloons away from children and pets as they could choke.
- Microfoil balloons can conduct electricity. Please avoid releasing them or taking them close to power lines.
- You must indicate if the person to surprise is allergic to latex, to avoid the material in the decoration.
- We would like to upload photos of the client and their Decoration or Bouquet to our social networks or website. If you do not agree with the publication of these images, please notify us. We promise not to publish images of the client, however we will publish images of our work (only of our decoration, arrangement, or Bouquet)
- In case of postponement of delivery, availability will be checked to schedule a new date.
- In case of cancellation of the service, 50% of the amount paid will be refunded.
- In case of failure to comply with the terms and conditions of this contract, we will not be responsible for damages or losses that may be caused.
We only work in MIAMI.